User Group Meeting - September 16, 2019

Details about the third User Group Meeting.

Description of Event

The 3rd quarterly Mass.gov User Group Meeting was held Monday, Sept. 16, from 2-4 p.m., on the 21st floor in the McCormack Building.

We continued the tradition of discussing What's New on Mass.gov and hosting Ignite Talks by Mass.gov authors and editors. We are always looking for volunteers to present a 5-minute talk. Please feel free to submit a ServiceNow request if you're interested.

Presentations included:

• What's New on Mass.gov

  • Content type updates by Joe Gallucio

  • Foresee customer satisfaction survey data & web analytics by Joe Gallucio

  • Web analytics & content improvement by Adam Cogbill

• Ignite Talks

  • MassHire Rebranding by Marina Zhavoronkova

  • Celebrating Authors by Barbara Moran

  • Ad Tracking: What is it & how is it used by Karan DiMartino

Agenda:

• Introductory remarks

• What's New on Mass.gov

• 3 Ignite Talks

• Breakout Sessions

• Wrap up

Do you have a suggestion for a breakout session? Let us know by submitting a ServiceNow request.

Check the Mass.gov User Group Meeting event page for news and updates.