Adding or removing users
How to request that a CMS author or editor account be added or removed.
To add or change CMS accounts, an access manager can submit a ServiceNow support request. Access managers are appointed by communications managers at state organizations or by their designees.
If requesting a new account, please include:
The name of the employee
Their state email address
Whether they should get an author or editor account
If requesting an account be removed, please include:
The name of the employee
Their state email address
Whether the person should retain any other accounts maintained by Mass Digital (e.g., Hootsuite, Image Library, Siteimprove, Google Analytics, etc.)
Was this article helpful?
Last updated
