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Languages & translated content
Translations tool will help you keep track of pages and documents in multiple languages.

Why translation matters

Language accessibility is an essential part of making sure your organization’s content is serving all of its audiences. If your organization has pages and documents in multiple languages, it can be difficult to keep track of them all in the CMS - especially if those pages or documents change or are updated frequently.
With the Translations tool in the CMS, it’s easy to link pages and documents in different languages to better keep track of them.
The tool functions similarly for pages and documents and is available on content types that have a language field. The Translations tool is available on all Documents and in Curated Lists, Form Pages, Information Details pages, Service Details pages, and News items.
Here’s how it works.

Step 1: Publish your English page or document first

You will link pages and documents in non-English languages to your organization’s English original, so it is important to draft or publish the English version before the other ones.

Step 2: Prepare your translated pages or documents for publishing as normal

It will probably be most efficient to have all of your page’s language translated before you start drafting in the CMS.

Step 3: Select the page or document’s language

For a page, there will be a new dropdown menu under the ‚ÄúOverview‚ÄĚ section in the edit menu where you can select the page‚Äôs language from a list. If the language you need is not in the list, you can use a ServiceNow request to ask that it be added.
English will be selected by default, so if you are publishing an English page or document, you don’t need to do anything.
English is the default language.
Select the language in dropdown menu.
For documents, the Language dropdown is located under the Basic tab.
Use the Language dropdown for documents as well.
Once you select a non-English language from the dropdown list, a new field called English version‚ÄĚwill appear. Use the autocomplete tool to find and select the English page or document.
English version field.
Once you've done that for your non-English versions of a page, they will all show up under the Translations tab so that you can find them easily.
Translations tab in CMS.

Language bar

When translated pages are linked via the Translations tool, a language bar displaying links to the translated versions will automatically appear near the top of that content.
The language bar does not appear for documents.
Language bar on live website.

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