Decision Tree Branch

The content types that feature the questions and answers that guide people to a conclusion.

Creating a Decision Tree Branch

Users can create a Decision Tree Branch right from the “Customize Decision Tree” menu, which appears at the very bottom of the Decision Tree page when viewed in edit mode. This will not show up as a field in the CMS, and the menu will not be visible to site users once the page is live. Click on “Create new decision tree branch" to create a Branch.

Users can also create Decision Tree Branches from the "Add Content" button at the top of the editing screen, just as they would create any other type of content.

Decision Tree Branches offer content visitors 2 choices. For example, they could pick “yes” or “no,” “true” or “false,” or “under 21” or “over 21.”

Title and Description

The Branch Title poses the question or choice the content user needs to make, and the Description to give any information they might need.

More info title and text

Use the More info title and More info text fields to clarify for the user whether they should be answering the question. This information will appear under the Description.

Answers

To set up the choice people will need to make, click the Add Answers button:

Use the Option A Answer Text and Option B Answer Text to name the 2 possible answers people can choose.

Content does not need to be added to either Answer Path right away. Eventually, Branches or Conclusions will be created that represent the correct next step to take if someone selects either answer, and the user will enter these in the Option A and Option B Answer Path fields.

In addition to answers, Option A and Option B Answer Explainers must be added. Whatever is entered into these fields will help Decision Tree users keep track of their answers as they make their way through the Tree. The Explainers will appear in a “Your Responses: section on the right:

To save a draft of a Branch, users will need to enter a published Decision Tree (the start page) into the Branch’s Decision Tree field.

Connecting a Branch to a start page

For a Branch to appear on a start page, users need to:

  • Publish the start page

  • Publish the Branch

  • Add it to the Start Button Branch field on the start page (the Decision Tree page)

  • Add a Start Button if they haven't already.

If worried that the public might stumble upon a published-but-unfinished Tree, users can unpublish the start page after completing this process, and the link between Branch and start page will persist.

Once these steps are done, a user should be able to click from the start page to the Branch created, and it should appear in the “Customize Decision Tree” menu cited earlier in this resource.

Here’s how a finished Branch will look to the public:

As the image shows, the start page disclaimer also appears on the Branch. Branch-specific disclaimers can be created, too.