Public & visitor feedback
Redirecting URLs
Redirects ensure users don't find dead or error pages on Learn how to request one.
Redirects (also known as Drupal-to-Drupal redirects) allow you to steer traffic from a page that's been removed from to a new or existing page. If someone types in a URL for a page that no longer exists, they will automatically be redirected to a page you have specified.
The redirect process also preserves your content’s search engine ranking.

Preparing for a redirect

If you plan to remove a page from the site and redirect traffic to another page, you'll need to make a support request to Mass Digital through ServiceNow.
But before you do that, take the following steps:
  1. 1.
    Note the Node ID and URL of the page you are removing. You'll need to include that and the same information for the page to which you are redirecting traffic.
  2. 2.
    Use the Pages Linking Here tool to see which pages the page you are removing is linked from. You'll need to manually remove links to the page you are eliminating from the site and replace those links with ones for the page to which you are redirecting traffic.
  3. 3.
    Trash the page you want to redirect. Choose "Trash" from the Change to dropdown menu at the bottom of the editing screen.
How to Trash a page
Note: Drupal-to-Drupal redirects require the Mass Digital team to permanently delete the old content that you send to Trash. Make sure you have everything you need from the old page before making this request, as it can’t be undone.

Requesting a redirect

Now that your old page is in the Trash, submit a support request to Mass Digital through ServiceNow for a redirect. Include the old URL and Node ID and where it should point to now. The page being redirected to must be published.


We suggest using the Siteimprove tool a couple of weeks after a redirect has been put in place to double check that no broken links have resulted on your pages.

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