Requesting a Topic Page

Last updated 3 months ago

Summary

You can request a new Topic Page from the Digital Services team, or request that your content be added to an existing page. To do this, submit a support request through ServiceNow.

Your new topic page can either be linked to the top navigation bar or to your organization page.

Links included on Topic Pages must be either already existing Topic Pages or Service Pages that follow all Mass.gov editorial guidelines.

Requesting a General Topic Page

A general Topic Page will be linked to one of the high-level topics in the top navigation bar of each page. In order to request a general Topic Page, your ServiceNow ticket should include the following:

  • A simple title for your page

  • URLs of all Service or Topic pages that you'd like to include on the Topic page

  • Provide an image (optional if you have a specific image in mind)

  • Short description (1-2 short sentences) of your page's purpose

  • Order in which the pages are displayed (optional)

Requesting a Topic Page for your Organization Page

You can make a request to include a Topic Page to your Organization Page under Featured Topics. In order to request a Topic Page for your Organization Page, your ServiceNow ticket should include the following:

  • Include a URL of all Service and Topic pages that you'd like to include on the Topic page

  • A a simple title, relevant to your organization

  • A short description (1-2 short sentences) of your page's purpose

  • Order in which the content cards are displayed (optional)

Important: Before submitting a Topic Page request, perform a quick search on Mass.gov to make sure that there isn't an existing Topic Page that already covers your subject matter.

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