How to clear your cache

Summary

It's good to clear your cache periodically since a large cache will cause pages to load slowly or cause errors. Below is how to clear your cache using all major browsers.

If you ever get a 403 error after logging into the CMS and clicking My content or All content, clearing your cache should fix that error.

Google Chrome

Step 1

To the right of the search bar you will see three white dots or bars in a vertical line. Click that, and then click history. Or simply use the shortcut Ctrl+Shift+Delete.

Step 2

On the left hand side there will be a menu bar. Click Clear browsing data.

Step 3

A box will appear. Only check off Cached images and files. And select All time for the time range. Then click Clear data.

Safari

Step 1

On the top left of your screen click Safari. Once the drop down menu appears, click Preferences.

Step 2

Click the Privacy tab. Under Cookies and website data, select allow from websites I visit. Once you have selected that, click remove all website data.

Step 3

A smaller window will appear. Click Remove Now.

Firefox

Step 1

Go to Options , and click Clear Recent History. Or simply use the shortcut Ctrl+Shift+Delete.

Step 2

Only check of the box for Cache and set the time range to Everything. Then click Clear Now.

Internet Explorer

Step 1

Go to Tools (the gear icon), and click Safety and then Delete browsing history. Or simply use the shortcut Ctrl+Shift+Delete.

Step 2

Only check off the box for Temporary Internet files and website files. Then click Delete.

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