Translations

This feature will help you keep track of pages and documents in multiple languages.

Language accessibility is an essential part of making sure your organization’s content is serving all of its audiences. If your organization has pages and documents in multiple languages, it can be difficult to keep track of them all in the CMS - especially if those pages or documents change or are updated frequently.

With the Translations tool in the CMS, it’s easy to link pages and documents in different languages to better keep track of them. The Translations tool functions similarly for pages and documents. Here’s how it works.

Publish your English page or document first

You will link pages and documents in non-English languages to your organization’s English original, so it is important to draft or publish the English version before the other ones.

Prepare your translated pages or documents for publishing as normal

It will probably be most efficient to have all of your page’s language translated before you start drafting in the CMS.

Select the page or document’s language

For a Mass.gov page, there will be a new dropdown menu under the “Overview” section in the edit menu where you can select the page’s language from a list. If the language you need is not in the list, you can use a ServiceNow request to ask that it be added.

English will be selected by default, so if you are publishing an English page or document, you don’t need to do anything.

For documents, this dropdown is located in the “Basic” section.

Once you select a non-English language from the dropdown list, a new field called “English version” will appear. Use the autocomplete tool to find and select the English page or document.

The Translations tool is currently available on all Documents and in Form Pages, Information Details pages, Service Details pages, and News items.

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