There are 2 user roles in the Mass.gov Content Management System (CMS): Author and Editor. The Author role is ideal for users who should have their work reviewed before it is published.
Upload documents and other media files
Replace documents and other medial files with new versions
Publish, unpublish or move content to the Trash.
Use all author privileges
Move content to the Trash
Beyond these 2 user roles, permissions can be added to work with specific content types. For example, an author or an editor can be given permissions to create Legacy Redirects.
To create or change an account, a communications director should submit a ServiceNow support request. your request should include:
The name of each user
Their state email address
Author or editor account